Monday, November 12, 2007

Ambivalence = Openness to new ideas

In using the techniques that we described last week, you've made some progress. She's no longer in a position where she needs to rigidly defend her side of the conflict.

If she's at a point where she can talk about the disadvantages of her plan, she may be at a point where she's willing to talk about alternatives. In fact, if you're lucky, she may start coming up with new ideas on her own.

If she is? Join the brainstorming process with her. Introduce some ideas. But only introduce them as "thoughts".

If she's not bringing up new ideas yet? Maybe she needs a little help in getting the process started. Summarize for her. Something like, "On one hand, you like this idea because [....], but on the other hand [....]. I don't know. Maybe we can come up with something better. Do you have any other ideas?"

And, finally, when you've got a good pile of ideas, start talking about the more promising ones.

And, now that you've turned the conflict into a fair discussion of ideas... see if you can agree on something that makes both of you happy.

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