Unfortunately, eHarmony does not actively remove profiles from inactive members. In a way, failing to do so might make some business sense. New members can see a list of "matches", and be forced to pay before discovering that they're dead. And, if it's an inconvenience to us members... well, we're going to pay anyway, aren't we?
Because of this, and the reasons I stated in my last article, I have very little tolerance for a lack of communication.
Like I said, there's no way that eHarmony is going to come out and say that a profile is inactive. But, there are a few hints.
First, the obvious ones: The ones with no photos, and minimal (or no) answers to questions. In extreme examples, they tend to use pseudonyms, or 1 letter names. If you're seeing this, they probably only logged in to see what it's like, and left just as quickly. If you feel incredibly generous... put them on hold for a few days to send them the message to shape up or ship out. But that's it.
One sign that they might be active? If they looked at your profile before you looked at theirs, the match status will be at "Phase one". However, if they haven't looked at their profile (and you haven't looked at it either), their status will be at "Introduction". So... if they're at Phase 1, there's a human on the other end of the account. She may be a nonmember, though, and still may not decide to pay in order to continue communications.
Another subtle hint? Look at their personality profile. If it looks different from yours (even the "no profile" screen looks different), then the profile was built with an older version of the eHarmony questionnaire. Which means that, either, she's a long-time member... or a long-abandoned profile. But it's another hint.
When I come back on Monday... some profiles are even worse than the "dead" ones. We'll talk about those.
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